Both goals reached

"Working for the Accor group and if possible in Asia": this was the ambition of Clément Boyer, Vatelien class of 2015. His job today? Guest Relations Officer at the So Sofitel Bangkok Hotel in Thailand.

Both goals reached

In a group like Accor, the Experience & Satisfaction Manager is in charge of monitoring customer satisfaction, compliance with protocols and quality control procedures.

This is the job that Clement Boyer has in the SO Sofitel Hotel in Bangkok, Thailand, where he has worked since February, 2016.

“Checking compliance with over 300 standards, meeting clients at key stages in their stay with us, answering comments on the net, processing questionnaires for our client base,” is all a part of his daily fare. He also shares quality indicators with other managers in the hotel in regularly scheduled meetings.

This student, who attended Vatel in France and in the US, started out with a six-month management internship in this hotel, as part of the management training program which allows hotel chains to meet new talents.

“My goal was to stay in the group, and if possible, in Asia”. Both goals reached for this golf enthusiast in the capital of Thailand.


Accepting Applications for January and August 2019
Accepting Applications for January and August 2019

Applications for January 2019

Vatel Bangkok will be accepting applications for our Winter intake in January 2019 from:

15th October - 16th November 2018 by mail

15th October - 20th November 2018 in person

Please contact us for further information and application procedure with Silpakorn University International College

Applications for August 2019

For applications starting in August 2019, please contact us directly for further information at or visit SUIC's website


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