“You’re the 2014 Postgraduate Degree Valedictorian.” This is the good news that Vatel Lyon gave Cassandre Milliere when they got the results for their students.
“I was just hired as the Operations Assistant Manager at the Ermitage de Corton, a four-star boutique hotel in the French Burgundy region.”Here’s what Cassandre has to say. This student, now a Vatelien, winds up her Vatel years on a fine note!
How and why did you choose Vatel Lyon?
I started with the Foundation year after having studied in prep school for two years to enroll in an Ivy League Business School. Ever since I was a little girl, I wanted to work in hospitality. I could have decided to go to a general business management school, but the hospitality industry was my true love as well as my vocation. In addition to that, I was aware that attending Vatel would make me more bankable by specializing in a thriving sector.
In your opinion, what quality is indispensable to succeed at Vatel?
You have to be very strict. In Vatel, continuous assessment doesn’t count for your final grades, even though it’s truly a springboard for success. I’ve always thought that continuous assessment was a type of psychological obligation forcing you to keep reviewing regularly. That makes final exams less stressful and tiring, and it helped me improve my performance.
And to succeed in an internship? Tell us a bit about your professional experience.
Well, for an internship, I’d say you have to be really curious. An internship can take two different turns: either students just do what is asked of them, or else they are proactive, take initiatives and discover and give a helping hand to other departments. For example that’s what I did in my first internship in Brussels. I was a Front Desk intern in a 100 room hotel. All I had to do was take care of check ins and check outs. After two months, when I had assimilated all of this, I asked if I could also work in the Reservations department. This was an initiative management really appreciated and they even trained me in the hotel’s Yield Management strategies. So my curiosity allowed me to go back to Vatel with extra knowledge and experience.
How did Vatel courses respond to your needs and expectations?
I’d always wanted to work in a small luxury hotel where staff members have to be multi-skilled. So what I really liked about Vatel’s curriculum was the complementarity between subjects. Plus their practical education courses now have allowed me to become much more legitimate for those whom I train and manage. In addition to that, internships represent an extra experience, a reality check of what really goes on in the workplace, but most of all, an opportunity to land a job. This is why I think it is important to strategically choose your internships.
How were you hired for the job you hold today?
It was thanks to my fourth year internship. I was directly hired by the hotel where I was doing it. It is a little four-star luxury hotel with 12 rooms, located on the Burgundy Vintage Wine Route, which allows tourists to visit our famous Burgundy vineyards. I also was born in this region. I was hired as the Operations Assistant. In a nutshell, my job is to make sure that everything is running seamlessly in the hotel on a daily basis. I like the many tasks I’m in charge of: check in and check out, reception, reservations, quality, auditing results, and so on. But what I do most of the time is marketing. I’m in charge of everything concerning Yield Management and distribution for our hotel (choosing our advertising, opening and closing dates, bulk packages, etc.).
Today I’m really happy to work in such a diversified job with managers who trust me and give me responsibilities.So right now, I’m planning on making the most of this opportunity to learn all I can about how to manage a hotel like this, and maybe, sometime down the road, have my own little hotel.
Vatel cultivates the qualities required to be a good professional in the hospitality industry: being fluent in foreign languages, knowing how to work with other cultures... Hoteliers are attracted by Vatel students’ resumes, as Vateliens can tell us.Read more
François Perraud feels both a hotelier and a financial controller, an expertise that he likes to pass on to Vatel students.Read more
An Interview with Marco Polo Students about their study experience in ThailandRead more
Vatel Thailand Students depart for international internshipsRead more
Vatel Students at the French Ambassador's residenceRead more
Jeremie de Fombelle has always loved resorts and has seen many of them, before coming to Mauritius. And this is where he really fell in love! But economic competition is stiff. How can you stand out, if not by the quality of your management?Read more
A professor of marketing, corporate promotion and negotiation, Sophie Lot loves adult education and teaches at Vatel Switzerland.Read more
Thanatat Boonpeng: a young Vatel graduate at Siam Kempinski Hotel Bangkok.Read more
Every day, Vatel students and instructors prepare for class, study, and fan the flames of their curiosity, thanks to the cutting-edge digital library provided by the ScholarVox platform. Come right this way for digital access to knowledge!Read more
New ideas, enthusiasm, the desire to embrace a gourmet universe: Jerome Ferrer’s story has all the ingredients that inspire the best “success stories” to strategy professors!Read more
Silpakorn University International College (SUIC) organised an Open House for students to learn more about Vatel BangkokRead more
Congratulations to Vatel Bangkok Graduates - Forever Vateliens!Read more
The hospitality and tourism industries are particularly concerned by sustainable development. And what if Vatel alumni played a key part in this transition towards more environmentally friendly hotel management?Read more
Travel broadens the mind, as the old saying goes. It also leads to unconventional restaurants. Let’s meet two Vateliens who founded Le Kaya Restaurant in Tignes.Read more
Besides having a Bachelor or an MBA Vatel, what does being a Vatelien mean?Read more
Throughout their entire careers, Vatel alumni remain in touch with their schools. This is also true for Kevin Tessieux, who has never forgotten that he was also once a student, and who now shares this knowledge with students today.Read more
Chahrazade Baroudi, a Vatelien since 2013, describes her job as Marketing and Communication Manager in IDAM, Alain Ducasse’s restaurant on the top floor of the Doha Museum of Islamic Art, in Qatar.Read more
Future hospitality professionals, welcome to Vatel’s 100% management simulation serious game! For an entire week and on three continents, MBA students met the challenge of managing a 4-star hotel and a resort in the Indian Ocean. The winners are...Read more
Who is Gaelle Garnier, the new manager of the network of 35,000 Vatel alumni throughout the world? Let’s meet a Vatelien who works with Vateliens!Read more
The 25th Eurhodip conference, which Vatel took part in, took place in Croatia. Targeting responsible tourism, this conference allowed participants to have more information on opening higher education courses in the field of sustainable development.Read more
Designed to address the needs of the global hospitality industry, the Marco Polo program strengthens the international profile Vatel students have and has just received the prestigious Best Innovation in an Educational Program Award.Read more
Graduated in 2011, Alexis Bouche began his career in England. Six years later, he returned to France and is now the Sales Manager of the 5-star hotel, Villa Maïa.Read more
Nearly 40 years old, and now 50 campuses in 32 different countries: Vatel Group opened its first school in Paris and is continuing to grow and duplicate its innovative educational concept in schools abroad.Read more
Trained at Vatel Nimes ten years ago, Chloe Wu has a brilliant career in China. She no longer works in the hospitality industry, but has not forgotten her passion of hospitality and service...Read more
Vatelalumni.com, free and connected to your LinkedIn profile, will soon be one of your favorite internet sites!
The Vatel International Research Center in Hotel and Tourism Managementhas just published the 10th edition of its Journal, which targets research and reflections on changes taking place in the hospitality and tourism industries.Read more
Curiosity, humility, team spirit... A Vatelien shares his commitment to values his school transmitted to him.
The same international spirit that students have Vatel and 4 students in nursing undertake a humanitarian project in Madagascar.Read more
A traveler - salesman - ambassador, Marco Polo introduced Asia, at that time nearly unknown, to Europe. This inspirational fate has given its name to Vatel’s international exchange program, where students can study at another Vatel campus for a year.Read more
The most senior representatives in the international hospitality industry give Vatel the Best School Hospitality Award. An entire profession thus acclaims them.Read more
Learning the skills needed to be a manager, quick employability, international careers... Vatel, the passport that gets you hired. See the video.Read more
A professor of hospitality management, restaurant services and tourism management for over 28 years, Pat Golden-Romero teaches MBA Vatel courses at Vatel San Diego, USA.Read more