CAREERS

Thomas POLI

Thomas POLI

The Restaurant Services Manager at the Bora Bora Pearl Beach Resort & SpaThomas Poli manages 25 to 35 staff members depending on the season and the hotel’s room occupancy rate.

“I try to be accessible and above all, be transparent and able to speak with my teams. Defining a clear vision and goals helps motivate most people.

Valuing each and every person I manage by giving him or her a front seat when dealing with clients is beneficial for everyone: my team member feels like he or she is appreciated, takes more initiatives and our guests have a less “robotic” impression. Their gestures are more certain, their exchanges more natural and everyone has a better time.

My work philosophy is steered by the values to which I’m attached and I expect the same thing from my team members:

  • human warmth
  • kindness
  • smiling
  • availability
  • patience
  • honesty
  • respect.”

 

A day with an F&B Manager

7:30: he heads off to breakfast to check the tables and then tours the hotel to greet staff members

From 8:30 to 11:00: while keeping an eye on the breakfast service,

  • consultation of emails and analysis of reports (finances, check-ins and outs, group reservations, etc.),
  • meeting with team managers for a debriefing on yesterday’s activities, today’s activities as well as those planned for the week

From 11:00 to 3:00: lunch service

From 3:00 to 6:00: meeting with departmental heads and administrative reports

From 6:00 to 9:00: tour of the bar and restaurants in the hotel to chat with clients

Beginning at 9:00: evening service 

 Bora Bora Pearl Beach Resort & Spa

 

FOCUS
Accepting Admissions for January 2019 (Winter intake)
Accepting Admissions for January 2019 (Winter intake)

Vatel Bangkok will be accepting applications for our Winter intake in January 2019 from:

15th October - 13th November 2018 by mail

15th October - 16th November 2018 in person

Please contact us for further information and application procedure with Silpakorn University International College

http://www.suic.su.ac.th/admission-announcement-en/



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Directeur d'hôtellerie internationale

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