More and more, instead of saying “hotel and tourism management,” people are using a word that describes it: “hospitality,” which invokes serving others more generally speaking. Thus, in Anglo-Saxon countries, the word “hospitality” of course refers to accommodations and restaurant services, but also special events, amusement parks, or even cruises.
Far from just a mere change in vocabulary, this is a true evolution in the sector. Many companies, in neighboring fields, put irreproachable service at the core of their professions: three Vatel alumni are the living proof of this.
On land and in the airs
A young graduate, Merwan Bouvous addresses needs of a demanding client base on a daily basis: those using LunaJets, one of Europe’s leading private aviation courtiers. Why was he hired by this company? “The fact that I was fluent in several languages, as well as my facilities of comprehension, speedy performance, and my sales know-how.” He adds that “this close link to the hospitality industry” is what attracted him to his current job.
“It’s not quite high-class hospitality, but it’s almost the same thing.” Merwan Boufous
Serving our elders
Chloe Wu, who moved back to China after having spent three years at Vatel Nimes, had a brilliant career in hospitality before being hired by a totally different company. Today she is the Merrill Gardens-Great China Marketing Manager, an American company of residences for senior citizens.
“Between serving the elderly and the hospitality industry, there’s one point in common, and that’s service. What I learned at Vatel - serving clients with care and consideration - helps me when serving our seniors,” she says.
On the field!
And let’s have a look at sports, with Coralie Ruffon: after having spent several years in the hospitality industry in Geneva, this Vatel Lyon alumnus was recruited by the UEFA: “I joined the department that takes care of internal events: that way I still had my ‘hospitality’ cap on.
And I’m still working in a service-based profession as my colleagues are customers for whom I organize international events.”
Bartumeu Gabriel, a Vatel Andorra professor, now is the General Manager of a bus company, Nadal in Andorra, after extensive experience in hospitality: a hotel manager, operations manager, deputy restaurant services manager, etc. “I was the regional manager for McDonald’s group for 13 years. I learned a lot about management and I use this knowledge in my current job. Everything I learned in hospitality management is transversal and can be used in all types of service-based jobs.
”Bartumeu Gabriel says that Vatel students and alumni have many assets that allow them to stand out they’re being interviewed for jobs. “They have two key qualities: good interpersonal contacts and people-oriented skills,” he adds. Ideal profiles for any company where taking care of others is a key activity.
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We are now accepting applications until 9th July 2021, please contact us for further details or visit our academic partner's website in Thailand to apply directly. The new academic year starts on 31st August 2021.